Privacy Policy

Proof Construction LLC ("we," "our," or "us") operates the website Proofok.com and the Proof Construction CRM system (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

Personal Information — We may collect personally identifiable information such as your name, email address, phone number, mailing address, and property address when you:

• Request an estimate or inspection
• Submit a contact form
• Sign up for SMS notifications
• Communicate with us via phone, email, or SMS
• Enter into a service agreement

Automatically Collected Information — When you visit Proofok.com, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

SMS Data — When you communicate with us via SMS, we collect your phone number, message content, message metadata (timestamps, delivery status), and any media you send. This data is used solely to respond to your inquiries and provide the services you request.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our services
• Respond to your inquiries, estimates, and service requests
• Send SMS auto-replies to field crew queries regarding job status, contacts, and assignments
• Communicate with you about project updates, appointments, and billing
• Improve our website and customer service
• Comply with legal obligations

3. SMS and Communications

Our SMS system ("Grill-Me") allows authorized field crew members to text our business phone number to receive job-related information. By using this service:

• Message and data rates may apply
• You can reply HELP for assistance
• You can reply STOP to opt out of SMS communications
• We do not share your phone number with third parties for marketing purposes

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers — third-party vendors who help us operate our business (e.g., Telnyx for SMS delivery, cloud hosting providers), subject to contractual obligations to protect your data
• Legal requirements — when required by law, court order, or governmental regulation
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS/SSL encryption for data in transit
• Access controls and authentication for CRM systems
• Regular security audits

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law. SMS message logs are retained for operational purposes and deleted when no longer needed.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for SMS communications (reply STOP)

To exercise these rights, contact us at [email protected] or call (918) 734-4444.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact

If you have questions about this Privacy Policy or our data practices, please contact us:

Proof Construction LLC
1709 W Detroit St, Suite #A
Broken Arrow, OK 74012
(918) 734-4444
[email protected]