Frequently Asked Questions
What should I do after a hailstorm in Tulsa?
1) Document visible damage with dated photos of your roof, gutters, windows, siding, and AC unit. 2) Check for interior water spots on ceilings and in the attic. 3) Tarp any active leaks (emergency tarping: $200–$600). 4) Call your insurance company to open a claim. 5) Get a professional roof inspection from a licensed LOCAL contractor (not a storm...
Does hail damage always show immediately?
No. Hail bruising on shingles can take weeks or months to become visible as granule loss accelerates. This is why a forensic inspection using specialized tools (thermal imaging, moisture meters, close-up photography) is critical within 6 months of a storm event. Insurance policies typically have a 12-month filing deadline in Oklahoma.
What size hail causes roof damage?
1.0 inch (quarter-sized) hail can damage asphalt shingles, especially older ones. 1.25 inch (half-dollar) hail consistently causes damage. 1.75 inch (golf ball) hail causes severe damage to all roofing types. Metal roofs dent but rarely leak from hail. Tile roofs can crack. Class 4 shingles resist damage up to 2.0 inch hail.
How do I know if my roof has hail damage?
Look for: 1) Dents or bruises on shingles (looks like a dark spot where granules are missing). 2) Granules in gutters and downspouts. 3) Dents on metal vents, flashing, gutters, and AC fins. 4) Circular cracking patterns on shingles. 5) Soft spots when walking the roof (bruised mat). A professional forensic inspection identifies damage invisible to...
What's the difference between hail damage and blistering?
Hail damage: random pattern, dents with missing granules at impact point, often accompanied by collateral damage (dented vents, gutters). Blistering: uniform pattern across shingles, caused by manufacturing defects or poor attic ventilation. Insurance covers hail damage but NOT blistering. A professional can distinguish between the two.
Why are granules coming off my new roof?
Some granule loss is normal in the first few weeks after installation ('loose granules' from manufacturing and installation). Excessive or continuing granule loss beyond 2–3 months can indicate: manufacturing defect, improper installation (over-driven nails), or foot traffic damage. If granule loss continues, contact your installer for inspection.
Can wind lift shingles even if they were installed correctly?
Yes. Oklahoma regularly experiences 60–80 mph straight-line winds from severe thunderstorms. Even properly installed shingles can lift at 70+ mph. The key is: properly installed shingles re-seal when temperatures warm up. Shingles that DON'T reseal were likely improperly nailed. Architectural shingles have better wind ratings (110–130 mph).
How does wind damage differ from hail damage?
Wind damage: shingles lifted, creased, or torn off; often concentrated at edges, ridges, and corners. Pattern: directional (prevailing wind). Hail damage: random impact marks, bruised mat, granule loss at impact points, collateral dents. Both are covered perils. Sometimes a storm causes both — each requires separate documentation for insurance.
What is a 'hail map' and how is it used for roofing claims?
A hail map shows hail swath paths from specific storm events using radar data and ground reports. Roofers use hail maps to: 1) confirm whether a specific address was in the hail zone, 2) document storm date and estimated hail size for insurance claims, 3) identify neighborhoods that experienced the same storm (helpful when adjusters question whethe...
What should I do if a tree falls on my roof?
1) Evacuate immediately — structural integrity may be compromised. 2) Call 911 if anyone is injured or if power lines are involved. 3) Once safe, call Proof Construction's 24/7 emergency line at (918) 734-4444. 4) Document with photos from a safe distance. 5) Call your insurance company. 6) Secure the property — we'll tarp exposed areas same-day. Do NOT attempt to remove the tree yourself.
How quickly can you tarp my roof after storm damage?
Proof Construction offers same-day emergency tarping across the Tulsa metro area. Response time: 2–4 hours average, 24/7 availability. Our emergency crews carry heavy-duty 6-mil polyethylene tarps, furring strips, cap nails, and safety equipment. We'll secure your roof, document damage for insurance, and provide a repair/replacement assessment.
What should I do if water is pouring through my ceiling?
1) Contain water: place buckets/towels under the leak. 2) Poke a small hole in the sagging ceiling drywall with a screwdriver — this releases water in a controlled location and prevents ceiling collapse. 3) Move furniture and electronics away. 4) Call Proof Construction at (918) 734-4444. 5) Document everything with photos for insurance. 6) If safe, identify the leak source in the attic.
What is considered a roofing emergency?
A roofing emergency is any situation where the roof's ability to keep water out is compromised. This includes: active water intrusion into the living space, large sections of missing shingles exposing decking, fallen trees/limbs penetrating the roof, structural damage, fire damage, and severe wind damage during an active storm.
Can a roof collapse from too much rain?
Rare in residential homes but possible with: flat/low-slope roofs with drainage problems, pre-existing structural issues, ponding water, and older homes with inadequate framing. Warning signs: new cracks in walls/ceilings, doors suddenly sticking, visible roof sag, creaking sounds.
What should I do if my roof is damaged during a tornado warning?
Do not go outside during an active tornado warning. Shelter in place. After the warning passes: 1) Check for structural damage from the ground. 2) Tarp visible holes from inside the attic if accessible. 3) Call Proof Construction at (918) 734-4444. 4) Document all damage with photos.
How do I temporarily patch a roof leak myself?
For a DIY emergency patch: 1) Locate leak entry from attic. 2) Cover with heavy-duty tarp extending 4 feet past damage. 3) Secure with furring strips and roofing nails. 4) Place 2x4 at ridge to prevent wind lift. 5) Never go on roof during rain or lightning. This is temporary — call for professional inspection.
Does Proof Construction offer 24/7 emergency roof repair?
Yes. Emergency response team available 24/7/365 across Tulsa metro with same-day response for active leaks and storm damage. Services: tarping, temporary board-up, water mitigation, insurance documentation. Call (918) 734-4444.
What damage should I look for after a severe thunderstorm?
After any severe thunderstorm inspect for: missing/lifted shingles, dented gutters/flashing, granule accumulation in gutters, dents on AC fins and window screens, interior water spots, loose ridge vents, damaged siding. Proof Construction offers free post-storm inspections within 24 hours.
Is emergency roof repair covered by insurance?
Yes. Most homeowners policies cover emergency mitigation costs including tarping, water extraction, and board-up. Save all receipts, document damage before and after temporary repairs, and notify insurance within 24 hours.