Proof Construction Privacy Policy: How We Protect Your Information

Effective Date: May 8, 2025

At Proof Construction LLC, an established, locally owned and insured roofing and exterior services company proudly serving the greater Tulsa metro area since 2014, we understand that your privacy is paramount. As Master Roofers, holding Oklahoma License #80004070, we are committed to safeguarding the personal information entrusted to us by our valued clients across Tulsa, Broken Arrow, Bixby, Jenks, Owasso, Sand Springs, Claremore, Sapulpa, Glenpool, and Okmulgee. This Privacy Policy meticulously details our practices regarding the collection, use, and protection of your data, reflecting our unwavering commitment to transparency, integrity, and the highest standards of client service, which has earned us an A+ rating with the Better Business Bureau and a 4.9/5 Google star rating from over 100 satisfied customers.

Information We Collect

When you engage with Proof Construction LLC, whether through our website, a direct phone call to (918) 734-4444, or an in-person consultation, we collect specific personal and project-related information necessary to provide our expert roofing and exterior services. This includes:

• **Personal Identifiers:** Your full name, telephone number(s), and email address. These are essential for direct communication, scheduling, and ensuring we can reach you regarding your project.
• **Geospatial Data:** Your physical street address. This is critical for conducting on-site roof inspections, preparing accurate project estimates, assessing property-specific challenges like tree cover or access points, and ensuring compliance with hyper-local building codes specific to your municipality within Green Country.
• **Project-Specific Details:** Information regarding your roofing or exterior project. This encompasses the type of service requested (e.g., roof replacement, repair, storm damage assessment, gutter installation), current roofing material (e.g., architectural shingles, 3-tab asphalt, metal roofing, TPO membranes), the age of your existing roof, and any known issues. For storm damage claims, this may include details about the incident (date of hail or wind event, NOAA hail size categories if available), and your insurance carrier information. This granular data allows our expert estimators to accurately scope the work, specify appropriate materials such as Class 4 impact-resistant shingles or SBS-modified underlayment, and design a robust roofing system compliant with Oklahoma wind zone classifications and local IBC/IRC standards.

We collect this information directly from you, ensuring full transparency in the data acquisition process. Our collection practices are designed to be minimally intrusive, focusing solely on data pertinent to delivering exceptional service.

How We Utilize Your Information

The information we collect is exclusively used to facilitate and enhance the delivery of our unparalleled roofing and exterior services. Our primary uses include:

• **Service Provision:** To accurately assess your roofing needs, generate detailed, itemized project proposals, procure necessary materials from trusted partners like Owens Corning (as a Platinum Preferred Contractor) and GAF (as a Master Elite Contractor), schedule our highly skilled installation crews, and execute the agreed-upon services. This includes meticulous planning for proper ventilation requirements, ice and water shield installation, and adherence to all manufacturer specifications and local building ordinances.
• **Inquiry Response:** To promptly and thoroughly address your questions, concerns, and requests for information regarding our services, materials, and processes.
• **Appointment Scheduling:** To coordinate convenient times for initial inspections, detailed consultations, material selections, and project commencement.
• **Project Updates:** To keep you informed throughout the entire project lifecycle, from initial assessment and material ordering to installation progress, final inspection, and warranty registration. This includes critical updates on weather delays, material delivery, or crew scheduling.
• **Insurance Claim Facilitation:** For clients navigating storm damage, we utilize your information to assist with the complex insurance claim process. This involves preparing comprehensive documentation, including detailed damage reports, photographic evidence, and adjuster scope auditing, to support your claim. Our expertise extends to assisting with supplemental claim filings to ensure proper compensation for all necessary repairs or replacements, a common necessity following Oklahoma's severe weather events.
• **Marketing Communications:** With your explicit opt-in consent, we may send you occasional marketing messages, promotions, or updates about our services. This could include information on new roofing technologies, seasonal maintenance tips for surviving Green Country weather, or special offers.

Our use of your data is always aligned with our commitment to delivering superior results, backed by over 10 years of experience and 4,000+ completed projects.

Communication Preferences and Opt-Out

Your preferences regarding communication are respected and paramount. By providing your contact information, you consent to receive service-related messages from Proof Construction LLC via phone, email, or text message. These messages are integral to the efficient execution of your project and include critical updates, scheduling confirmations, and important service notifications. Message frequency will vary depending on the phase and complexity of your project. Standard message and data rates may apply as per your mobile carrier agreement.

You retain full control over receiving marketing communications. If you have opted in to receive marketing messages and wish to cease receiving them, you can easily opt out at any time by replying “STOP” to any text message or by clicking the "unsubscribe" link in any email. For phone calls, simply inform our representative of your preference. Even if you opt out of marketing communications, we may still send you essential service-related messages pertinent to an active or pending project.

Disclosure and Sharing of Your Information

Proof Construction LLC operates under a strict principle: We do not sell your personal information to third parties. Your trust is too valuable to us. We may, however, share your information with a select group of trusted service providers who are integral to helping us deliver our high-quality services. These partners operate under stringent confidentiality agreements and are authorized to use your personal information only as necessary to provide the services they are contracted for. Such instances include:

• **Material Suppliers:** Sharing project specifications with reputable manufacturers like Owens Corning or GAF to ensure the correct materials (e.g., specific architectural shingles, TPO membranes, underlayment) are ordered and delivered to your site.
• **Subcontractors:** In rare cases where specialized skills are required (e.g., specific gutter work, complex flashing), we may engage vetted subcontractors. Any shared information is strictly limited to what is necessary for their specific task and is governed by robust contractual agreements.
• **Permitting Authorities:** Sharing necessary project details with local municipal building departments across our service areas (e.g., Tulsa, Broken Arrow, Bixby, Jenks) to secure required permits and ensure full compliance with local building codes, including those related to structural integrity and proper ventilation.
• **Insurance Companies:** For storm damage claims, we may share detailed project documentation, estimates, and repair plans directly with your insurance carrier to facilitate the claims process, conduct adjuster scope auditing, and manage supplemental claims.
• **Technology Providers:** Companies that provide secure cloud hosting, customer relationship management (CRM) software, and communication platforms that enable our operations.

Furthermore, we may disclose your information if required by law, such as in response to a subpoena, court order, or governmental request, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our clients or the public. This includes adherence to Oklahoma State Statutes and federal regulations.

Data Security Protocols

The security of your personal information is a top priority for Proof Construction LLC. We implement robust technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• **Encryption:** Utilizing industry-standard encryption protocols for data transmission and storage where appropriate.
• **Access Controls:** Restricting access to personal information to only those employees, contractors, and agents who require it to perform their job functions, and who are bound by strict confidentiality obligations.
• **Secure Systems:** Employing secure servers, firewalls, and intrusion detection systems to protect our digital infrastructure.
• **Employee Training:** Regularly training our staff on data privacy best practices and the importance of safeguarding client information.

While no method of transmission over the internet or electronic storage is 100% secure, we continuously strive to use commercially acceptable means to protect your personal information, consistent with our commitment to being an authoritative and trustworthy contractor in the Tulsa roofing market.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your project, to provide post-service support, to honor warranty obligations (e.g., Owens Corning or GAF manufacturer warranties, our workmanship warranty), and to comply with legal, accounting, or reporting requirements. This includes maintaining project records for historical reference, potential future service needs, and regulatory compliance. Once your information is no longer needed, it is securely disposed of or anonymized.

Your Data Rights

As a client of Proof Construction LLC, you have certain rights concerning your personal information:

• **Right to Access:** You have the right to request access to the personal information we hold about you.
• **Right to Correction:** You may request that we correct any inaccurate or incomplete information we have about you.
• **Right to Deletion:** Under certain circumstances, you may request the deletion of your personal information.
• **Right to Object:** You have the right to object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us directly using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website may utilize cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us improve our website's functionality and tailor content to your preferences. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain parts of our website.

Third-Party Website Links

Our website may contain links to third-party websites, such as material manufacturers, industry associations, or financing partners. Proof Construction LLC is not responsible for the privacy practices or the content of these external sites. We encourage our clients to review the privacy policies of any third-party websites they visit.

Children's Privacy

Proof Construction LLC's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take immediate steps to delete such information from our records.

Amendments to This Privacy Policy

Proof Construction LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. Any revisions will be effective immediately upon posting the updated policy on our website, with the "Effective Date" at the top of the policy being revised accordingly. We encourage you to periodically review this page to stay informed about how we are protecting your information. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact the Master Roofers at Proof Construction LLC. We are dedicated to upholding the highest standards of service and privacy.

Proof Construction LLC Oklahoma License #80004070 Phone: (918) 734-4444 Serving Tulsa, Broken Arrow, Bixby, Jenks, Owasso, Sand Springs, Claremore, Sapulpa, Glenpool, Okmulgee.

Your trust is the foundation of our business, built on over a decade of expertise, 4,000+ successful projects, and an unwavering commitment to quality and transparency.